To successfully complete online classes at West Hills College, end users must have consistent and convenient access to a computer with the following Blackboard Learn 9.1 -compatible operating system and browser configuration.
Supported Operating Systems and Web Browser Configurations
The supported operating systems and browsers for use with the Blackboard
Blackboard Learn is a Web-based application and other browsers and operating system may work well, however, the configurations on the link above are the only configurations that are tested and supported by Blackboard. All configurations marked as Compatible have undergone a limited engineering analysis to test areas of the Blackboard Learn that may have browser issues. Computers at all WHCCD colleges and centers are configured with certified supported operating systems and web browser configurations.
Links to Browser Downloads (certified browsers only)
Microsoft Internet Explorer
Mozilla® Firefox Web Browser
Apple® Safari® Web Browser (certified only on Mac)
Compatible and Ceritified Computer Specifications
Personal Computers (PCs)
Windows® XP, Vista, or Windows 7 Operating System with compatible RAM and processor
500 MB or greater free hard disk space
Windows Media Player or Real Player
Mac® OS System 10.5 or higher with compatible RAM and processor
500 MB or greater of free hard disk space
Test if Java is working on your computer:
Additional Suggested Software
Students must check with their online instructors for specific software requirements for each online class.
Students using Blackboard must use their West Hills College student email account. Contact the Help Desk if you need help accessing your student email account. Help Desk contact information can be found at the bottom of the page.
Please note, this is a minimum configuration!
As with all computer applications, the higher the technology of your equipment, the better and faster the processing. Please check with the instructor for your online class for any other hardware/software requirements specific to the course. Always be prepared for your online class BEFORE it begins to make your online learning experience the best it can possibly be!
What if AOL is my Internet service provider?
Unfortunately, AOL is not fully compatible with Blackboard, the WHC online e-learning software. While some students have had successful online learning experiences while subscribing lto AOL, it is strongly recommended that you use another provider for your Internet access for your online course. If you must use AOL, please be sure to open Internet Explorer or Netscape Navigator and use either of those two browsers to login to the West Hills College Blackboard e-learning environment. Do not login to Blackboard directly from AOL.