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How do I register for online courses?
Students must have completed the online admission application for West Hills College before they can register for classes. Admission Instructions
How do I add an online class?
In order to add an online class after the first week of full semester classes or the first day of short-term classes, students need an email from the online instructor. This email will serve as a signed add slip and must say that there is room in the class and that the student has permission to add the class. Instructor email addresses can be found by using the Employee Directory. Instructor emails are used by the Student Services staff at any campus location to add students to online classes during the second week of full-semester classes or after the first day of short-term classes (until the enrollment cut-off deadline for each semester). If a student cannot physically bring in the email to a campus location, then it needs to be forwarded to someone in Student Services so that the student can be added to the class. This add procedure makes no provision for increasing the class size. Instructors are not to provide an add slip/email if there is no room in the class. The West Hills Community College District policy covering Adds/Drops is posted online in the college catalog under the Academic Regulations section.
When will my online instructor email me and tell me how to get started on Blackboard?
It is not the responsibility of online instructors to send emails out to students telling them how to get started on Blackboard. When a student enrolls for the first time in an online class at West Hills College a "Welcome to WHC Online" email is sent to the student's West Hills Community College District (WHCCD) email address. This email tells students how to login to Blackboard. THIS EMAIL WILL NOT BE SENT TO ANY OTHER EMAIL ADDRESS EXCEPT THE STUDENT'S WHCCD EMAIL ACCOUNT! If students do not know how to access their WHCCD student email accounts, they must contact the Help Desk at helpdesk@westhillscollege.com or weekdays by phone at 800.266.1114 x2002 (locally at 559.934.2002).
What courses are available online?
The Online Class Schedule link and it will take you to a screen that will allow you to search the class schedule. Enter the term from the drop down menu and click submit. You’ll see an up-to-the-minute list of available online courses.
How can I buy my textbooks?
If you have questions, please call the bookstore that serves your campus.
If your class section number begins with the letter C or F (C01, C02, F03, etc.), please contact the Coalinga campus bookstore at:
To purchase your books online please visit our Coalinga online bookstore
If the book you are looking for is not available through our online bookstore you can order by phone at (800) 266-1114, EXT. 2360.
If your class section number begins with the letter L or N (L01, L02, N10, etc.), please contact the Lemoore campus bookstore at:
To purchase your books online please visit our Lemoore online bookstore
If the book you are looking for is not available through our online bookstore you can order by phone at (800) 266-1114, EXT. 3440.
| What type of computer do I need to take an online course at West Hills College? To successfully complete online classes at West Hills College, end users must have consistent and convenient access to a computer with the following Blackboard Version 7-compatible operating system and browser configuration. |
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Mac |
All systems Environment (JRE) 1.5.0_03 [also known as JRE 5.0] in order to function properly; most recent version can be downloaded Here) Additional Suggested Software |
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What if AOL is my Internet service provider?
Unfortunately, AOL is not fully compatible with Blackboard, the WHC online learning software. While some students have had successful online learning experiences while subscribing to AOL, it is strongly recommended that you use another provider for your Internet access for your course if possible. If you must use AOL, then once you login to the Internet using AOL, minimize the AOL screen by clicking on the top right button that looks like this:
Once the AOL screen is minimized, open Netscape or Internet Explorer. Access your online class using the Netscape or Internet Explorer browser at: http://online.westhillscollege.com or by logging in to our main web page at www.westhillscollege.com and clicking on the Blackboard Login link in the Quick Links box on the left-hand side of the page.
How do I get help?
For coursework help, you contact your instructor via email or phone. Our Blackboard online course software makes this fast and easy. Instructors post their contact information in the course syllabus. If you need technical help, our Helpdesk is available 24 hours a day, seven days a week via email at helpdesk@westhillscollege.com or weekdays by phone at 800.266.1114 x2002.